239 related articles for article (PubMed ID: 36004847)
1. The Spillover Effect of Life Satisfaction on Customer Satisfaction: The Mediating Role of Service-Oriented Organizational Citizenship and the Moderating Role of Competition Climate.
Luan Y; Lv M; Wang L
Behav Sci (Basel); 2022 Aug; 12(8):. PubMed ID: 36004847
[TBL] [Abstract][Full Text] [Related]
2. ESG activity recognition enhances organizational commitment and service-oriented organizational citizenship behavior among insurance call center staff.
Choi S; Jeong KS; Park SR
Heliyon; 2024 Jun; 10(11):e31999. PubMed ID: 38947470
[TBL] [Abstract][Full Text] [Related]
3. Research on the Influence of Paradoxical Leadership on Compulsory Organizational Citizenship Behavior.
Meng X; Chenchen N; Liang F; Ocean Liu Y
Psychol Res Behav Manag; 2021; 14():1959-1970. PubMed ID: 34916857
[TBL] [Abstract][Full Text] [Related]
4. Dysfunctional customer behavior influences on employees' emotional labor: The moderating roles of customer orientation and perceived organizational support.
Cheng P; Jiang J; Xie S; Liu Z
Front Psychol; 2022; 13():966845. PubMed ID: 36300074
[TBL] [Abstract][Full Text] [Related]
5. The Relationship between Perceived Organizational Support, Work Engagement, Organizational Citizenship Behavior, and Customer Orientation in the Public Sports Organizations Context.
Park J; Kim J
Behav Sci (Basel); 2024 Feb; 14(3):. PubMed ID: 38540457
[TBL] [Abstract][Full Text] [Related]
6. Can Organizational Identification Weaken the Negative Effects of Customer Bullying?-Testing the Moderating Effect of Organizational Identification.
Huang H; Yu S; Peng P
Front Psychol; 2022; 13():769087. PubMed ID: 35712190
[TBL] [Abstract][Full Text] [Related]
7. The effects of high performance work systems in employees' service-oriented OCB.
Kloutsiniotis PV; Mihail DM
Int J Hosp Manag; 2020 Sep; 90():102610. PubMed ID: 32834351
[TBL] [Abstract][Full Text] [Related]
8. Moderating effect of nurses' customer-oriented perception between organizational citizenship behaviors and satisfaction.
Chang CS; Chang HC
West J Nurs Res; 2010 Aug; 32(5):628-43. PubMed ID: 20693338
[TBL] [Abstract][Full Text] [Related]
9. Organizational Error Tolerance and Change-Oriented Organizational Citizenship Behavior: Mediating Role of Psychological Empowerment and Moderating Role of Public Service Motivation.
Lin M; Xie M; Li Z
Psychol Res Behav Manag; 2023; 16():4133-4153. PubMed ID: 37850190
[TBL] [Abstract][Full Text] [Related]
10. Can Ethical Leadership Improve Employees' Well-Being at Work? Another Side of Ethical Leadership Based on Organizational Citizenship Anxiety.
Fu J; Long Y; He Q; Liu Y
Front Psychol; 2020; 11():1478. PubMed ID: 32848973
[TBL] [Abstract][Full Text] [Related]
11. Research on Mechanisms of Customer-Oriented Deviance on Brand Trust: The Mediating Roles of Perceived Benefit / Uncertainty and the Moderating Role of Customer Involvement.
Zhang Y; Zhao J
Psychol Res Behav Manag; 2023; 16():1063-1077. PubMed ID: 37038598
[TBL] [Abstract][Full Text] [Related]
12. Does employee safety influence customer satisfaction? Evidence from the electric utility industry.
Willis PG; Brown KA; Prussia GE
J Safety Res; 2012 Dec; 43(5-6):389-96. PubMed ID: 23206512
[TBL] [Abstract][Full Text] [Related]
13. Perceptions of Customer Incivility, Job Satisfaction, Supervisor Support, and Participative Climate: A Multi-Level Approach.
Pap Z; Vîrgă D; Notelaers G
Front Psychol; 2021; 12():713953. PubMed ID: 34721161
[TBL] [Abstract][Full Text] [Related]
14. Effects of Service Recovery Expectation and Recovery Justice on Customer Citizenship Behavior in the E-Retailing Context.
Zhu T; Liu B; Song M; Wu J
Front Psychol; 2021; 12():658153. PubMed ID: 34135816
[TBL] [Abstract][Full Text] [Related]
15. Self-control and organizational citizenship behavior: The role of vocational delay of gratification and job satisfaction.
Liu YZ; Wang YJ
Work; 2021; 68(3):797-806. PubMed ID: 33612522
[TBL] [Abstract][Full Text] [Related]
16. Effects of the new COVID-19 normal on customer satisfaction: Can facemasks level off the playing field between average-looking and attractive-looking employees?
Wu G; Liang L; Gursoy D
Int J Hosp Manag; 2021 Aug; 97():102996. PubMed ID: 36540069
[TBL] [Abstract][Full Text] [Related]
17. Dysfunctional Customer Behavior, Employee Service Sabotage, and Sustainability: Can Social Support Make a Difference?
Hwang J; Yoo Y; Kim I
Int J Environ Res Public Health; 2021 Mar; 18(7):. PubMed ID: 33807315
[TBL] [Abstract][Full Text] [Related]
18. Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.
Salanova M; Agut S; Peiró JM
J Appl Psychol; 2005 Nov; 90(6):1217-27. PubMed ID: 16316275
[TBL] [Abstract][Full Text] [Related]
19. Extending Theory of Planned Behavior to Understand Service-Oriented Organizational Citizen Behavior.
Tsai KC; Chou TH; Kittikowit S; Hongsuchon T; Lin YC; Chen SC
Front Psychol; 2022; 13():839688. PubMed ID: 35465519
[TBL] [Abstract][Full Text] [Related]
20. Inclusive Leadership Promotes Challenge-Oriented Organizational Citizenship Behavior Through the Mediation of Work Engagement and Moderation of Organizational Innovative Atmosphere.
Chen L; Luo F; Zhu X; Huang X; Liu Y
Front Psychol; 2020; 11():560594. PubMed ID: 33329187
[TBL] [Abstract][Full Text] [Related]
[Next] [New Search]