130 related articles for article (PubMed ID: 37482638)
1. Examining Soft and Hard Attributes of Health Care Service Quality and Their Impacts on Patient Satisfaction and Loyalty.
Chen LH; Chen CH; Loverio JP; Wang MS; Lee LH; Hou YP
Qual Manag Health Care; 2024 Jul-Sep 01; 33(3):176-191. PubMed ID: 37482638
[TBL] [Abstract][Full Text] [Related]
2. Inpatients' and outpatients' satisfaction: the mediating role of perceived quality of physical and social environment.
Campos Andrade C; Lima ML; Pereira CR; Fornara F; Bonaiuto M
Health Place; 2013 May; 21():122-32. PubMed ID: 23454733
[TBL] [Abstract][Full Text] [Related]
3. Analysis of Factors Influencing Inpatient and Outpatient Satisfaction with the Chinese Military Health Service.
Lv Y; Xue C; Ge Y; Ye F; Liu X; Liu Y; Zhang L
PLoS One; 2016; 11(3):e0151234. PubMed ID: 27007805
[TBL] [Abstract][Full Text] [Related]
4. Quality of medical service, patient satisfaction and loyalty with a focus on interpersonal-based medical service encounters and treatment effectiveness: a cross-sectional multicenter study of complementary and alternative medicine (CAM) hospitals.
Kim CE; Shin JS; Lee J; Lee YJ; Kim MR; Choi A; Park KB; Lee HJ; Ha IH
BMC Complement Altern Med; 2017 Mar; 17(1):174. PubMed ID: 28351389
[TBL] [Abstract][Full Text] [Related]
5. Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters.
Chang CS; Chen SY; Lan YT
BMC Health Serv Res; 2013 Jan; 13():22. PubMed ID: 23320786
[TBL] [Abstract][Full Text] [Related]
6. Impact of service attributes on customer satisfaction and loyalty in a healthcare context.
Lonial S; Raju PS
Leadersh Health Serv (Bradf Engl); 2015; 28(2):149-66. PubMed ID: 25921319
[TBL] [Abstract][Full Text] [Related]
7. Impacts of service quality, brand image, and perceived value on outpatient's loyalty to China's private dental clinics with service satisfaction as a mediator.
Lin W; Yin W
PLoS One; 2022; 17(6):e0269233. PubMed ID: 35675364
[TBL] [Abstract][Full Text] [Related]
8. The effect on patient loyalty of service quality, patient visit experience and perceived switching costs: lessons from one Taiwan university hospital.
Wang HL; Huang JY; Howng SL
Health Serv Manage Res; 2011 Feb; 24(1):29-36. PubMed ID: 21285363
[TBL] [Abstract][Full Text] [Related]
9. The effect of patient satisfaction with academic hospitals on their loyalty.
Rostami M; Ahmadian L; Jahani Y; Niknafs A
Int J Health Plann Manage; 2019 Jan; 34(1):e726-e735. PubMed ID: 30324713
[TBL] [Abstract][Full Text] [Related]
10. Development and testing of a 25-item patient satisfaction scale for black South African diabetic outpatients.
Westaway MS; Rheeder P; van Zyl DG; Seager JR
Curationis; 2002 Aug; 25(3):68-75. PubMed ID: 12434640
[TBL] [Abstract][Full Text] [Related]
11. Patient Satisfaction with Rural Medical Services: A Cross-Sectional Survey in 11 Western Provinces in China.
Liu J; Mao Y
Int J Environ Res Public Health; 2019 Oct; 16(20):. PubMed ID: 31627474
[TBL] [Abstract][Full Text] [Related]
12. Evaluation of patient experience in county-level public hospitals in China: a multicentred, cross-sectional study.
Min R; Li L; Zi C; Fang P; Wang B; Tang C
BMJ Open; 2019 Nov; 9(11):e034225. PubMed ID: 31727670
[TBL] [Abstract][Full Text] [Related]
13. Exploring pathways to outpatients' satisfaction with health care in Chinese public hospitals in urban and rural areas using patient-reported experiences.
Wang X; Chen J; Burström B; Burström K
Int J Equity Health; 2019 Feb; 18(1):29. PubMed ID: 30728005
[TBL] [Abstract][Full Text] [Related]
14. [Inpatients' opinion on quality of health care].
Brogiene D; Gurevicius R
Medicina (Kaunas); 2009; 45(3):226-37. PubMed ID: 19357453
[TBL] [Abstract][Full Text] [Related]
15. Service quality of hospital outpatient departments: patients' perspective.
Zarei E
Int J Health Care Qual Assur; 2015; 28(8):778-90. PubMed ID: 26440482
[TBL] [Abstract][Full Text] [Related]
16. Patient satisfaction in China: a national survey of inpatients and outpatients.
Liang H; Xue Y; Zhang ZR
BMJ Open; 2021 Sep; 11(9):e049570. PubMed ID: 34493518
[TBL] [Abstract][Full Text] [Related]
17. Measurement of outpatients' views of service quality in a Finnish university hospital.
Hiidenhovi H; Nojonen K; Laippala P
J Adv Nurs; 2002 Apr; 38(1):59-67. PubMed ID: 11895531
[TBL] [Abstract][Full Text] [Related]
18. Satisfaction of inpatients and outpatients with staff, environment, and other patients.
Berghofer G; Lang A; Henkel H; Schmidl F; Rudas S; Schmitz M
Psychiatr Serv; 2001 Jan; 52(1):104-6. PubMed ID: 11141539
[TBL] [Abstract][Full Text] [Related]
19. Patient experience and satisfaction with inpatient service: development of short form survey instrument measuring the core aspect of inpatient experience.
Wong EL; Coulter A; Hewitson P; Cheung AW; Yam CH; Lui SF; Tam WW; Yeoh EK
PLoS One; 2015; 10(4):e0122299. PubMed ID: 25860775
[TBL] [Abstract][Full Text] [Related]
20. Patients' experience of hospital pharmaceutical services.
Wilcock M; Harding G
Int J Pharm Pract; 2011 Dec; 19(6):400-7. PubMed ID: 22060235
[TBL] [Abstract][Full Text] [Related]
[Next] [New Search]