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26. Survey: most consumers have a preferred hospital. Droste T Hospitals; 1988 Sep; 62(17):54. PubMed ID: 3410421 [No Abstract] [Full Text] [Related]
27. Waiting in the emergency room: how to improve patient satisfaction. Mowen JC; Licata JW; McPhail J J Health Care Mark; 1993; 13(2):26-33. PubMed ID: 10127062 [TBL] [Abstract][Full Text] [Related]
28. Using patient information to identify areas for service improvement. Carey RG; Posavac EJ Health Care Manage Rev; 1982; 7(2):43-8. PubMed ID: 7107261 [No Abstract] [Full Text] [Related]
29. UCH operations improvement: emergency department benchmarking project summary. Carrier D Best Pract Benchmarking Healthc; 1997; 2(5):185-95. PubMed ID: 9450406 [TBL] [Abstract][Full Text] [Related]
30. Indigent care and overcrowding threaten EDs. Koska MT Hospitals; 1989 Jul; 63(14):66, 68, 70. PubMed ID: 2753489 [No Abstract] [Full Text] [Related]
31. Medicaid/SCHIP cuts and hospital emergency department use. Cunningham PJ Health Aff (Millwood); 2006; 25(1):237-47. PubMed ID: 16403760 [TBL] [Abstract][Full Text] [Related]
32. National Hospital Ambulatory Medical Care Survey: 1993 outpatient department summary. Lipkind KL Adv Data; 1995 Oct; (268):1-12. PubMed ID: 10157880 [No Abstract] [Full Text] [Related]
33. The influence of patient acuity on satisfaction with emergency care: perspectives of family, friends and carers. Ekwall A; Gerdtz M; Manias E J Clin Nurs; 2008 Mar; 17(6):800-9. PubMed ID: 18279283 [TBL] [Abstract][Full Text] [Related]
35. A dumping ground for granny. Beck M; Gordon J Newsweek; 1991 Dec; 118(26):64. PubMed ID: 10115695 [No Abstract] [Full Text] [Related]
36. Patient satisfaction as related to selected nursing care activities in the emergency department. Strom SO Emerg Med Serv; 1984; 13(4):61-6. PubMed ID: 10267238 [No Abstract] [Full Text] [Related]
37. Despite longer wait times, satisfaction still improves. ED Manag; 2007 Nov; 19(11):124-5. PubMed ID: 18074953 [TBL] [Abstract][Full Text] [Related]
38. [Emergency hospital admissions. A survey and consumer assessment of conditions in an emergency department admission office]. Engebråten O; Kallevåg T; Sørbø HB; Bjugn R Tidsskr Nor Laegeforen; 1995 Sep; 115(23):2917-20. PubMed ID: 7570518 [TBL] [Abstract][Full Text] [Related]
39. Consumers see mortality data as useful tool. Jensen J Mod Healthc; 1992 Jun; 22(25):82. PubMed ID: 10118649 [TBL] [Abstract][Full Text] [Related]