These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.
22. [Relatives expectations and satisfaction of psychiatric in-patients]. Schmid R; Spiessl H; Vukovich A; Cording C Psychiatr Prax; 2004 Nov; 31 Suppl 1():S117-9. PubMed ID: 15570524 [TBL] [Abstract][Full Text] [Related]
23. Improving customer satisfaction and quality: hospitals recognized by J.D. power and associates share insights on meeting patient and employee needs. Qual Lett Healthc Lead; 2003 Aug; 15(8):2-11, 1. PubMed ID: 12961834 [TBL] [Abstract][Full Text] [Related]
24. High tech, high touch: common denominators in patient satisfaction. Heffring MP; Neilsen EJ; Szklarz MJ; Dobson GS Hosp Health Serv Adm; 1986; 31(2):81-93. PubMed ID: 10275568 [TBL] [Abstract][Full Text] [Related]
25. Hospitals upgrade their linens and towels as a means to market in-patient services. Ward CA Laund News; 1987 Jul; 13(7):17. PubMed ID: 10283182 [No Abstract] [Full Text] [Related]
26. Computers make patient surveys more useful, more cost-effective. Posavac EJ; Carey RG; Marin BV Hospitals; 1981 Sep; 55(17):65. PubMed ID: 7275051 [No Abstract] [Full Text] [Related]
27. Customer awareness and preferences toward competing hospital services. Woodside A; Shinn R J Health Care Mark; 1988 Mar; 8(1):39-47. PubMed ID: 10286258 [TBL] [Abstract][Full Text] [Related]
28. Using patient information to identify areas for service improvement. Carey RG; Posavac EJ Health Care Manage Rev; 1982; 7(2):43-8. PubMed ID: 7107261 [No Abstract] [Full Text] [Related]
29. Hospital employee-patient relations: a program for enhancing patient well-being. Speedling EJ; McDermott M; Eichhorn S; Rosenberg G Hosp Health Serv Adm; 1987 Feb; 32(1):71-83. PubMed ID: 10281363 [TBL] [Abstract][Full Text] [Related]
30. The economics of patient satisfaction. Stier R Healthc Forum J; 1987; 30(5):19-21, 23, 25 passim. PubMed ID: 10283412 [No Abstract] [Full Text] [Related]
31. In hospital. 1. The adult patient's view. Pike N Nurs Mirror Midwives J; 1975 Apr; 140(17):67-9. PubMed ID: 1039676 [No Abstract] [Full Text] [Related]
32. Linking a service culture with patient satisfaction. Goehring KS Healthc Exec; 2002; 17(4):60-1. PubMed ID: 12098895 [No Abstract] [Full Text] [Related]
33. Patient satisfaction surveys: an opportunity for total quality improvement. Nelson CW; Niederberger J Hosp Health Serv Adm; 1990; 35(3):409-27. PubMed ID: 10106005 [TBL] [Abstract][Full Text] [Related]
34. Customer service in health care: a new era. Eisenberg B Hosp Health Serv Adm; 1997; 42(1):17-31. PubMed ID: 10164895 [TBL] [Abstract][Full Text] [Related]
36. How safe is your hospital? Consum Rep; 2003 Jan; 68(1):12-8. PubMed ID: 12479185 [TBL] [Abstract][Full Text] [Related]
37. CEO of a surgical hospital development and management company committed to customer service. Pierrot AH Health Forum J; 2001; 44(1):6. PubMed ID: 11225562 [No Abstract] [Full Text] [Related]
38. Attrition of patients from a residency program to practices of recent graduates. Button S J Fam Pract; 1981 Mar; 12(3):567-9. PubMed ID: 7462957 [No Abstract] [Full Text] [Related]
39. Making friends and influencing patients: the Cleveland Clinic's way to good patient relations. Alger SJ Group Pract J; 1986; 35(4):48-58. PubMed ID: 10280109 [TBL] [Abstract][Full Text] [Related]
40. Group admitting process saves time, improves patient satisfaction. Hospitals; 1976 Nov; 50(21):36, 42. PubMed ID: 971928 [No Abstract] [Full Text] [Related] [Previous] [Next] [New Search]