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8. Do public relations people really work? Hufnagel HE OH; 1975 Aug; 19(8):12-4. PubMed ID: 10246418 [No Abstract] [Full Text] [Related]
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10. Face to the customer. What hospitals can learn from the world's greatest department store. Kanter RM; Esty K Healthc Forum; 1985; 28(5):26-8. PubMed ID: 10272740 [No Abstract] [Full Text] [Related]
11. Administrators should help restore the image of physicians. Hawkins J Health Care Strateg Manage; 1991 Oct; 9(10):14-5. PubMed ID: 10113899 [TBL] [Abstract][Full Text] [Related]
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13. Enjoy your stay at our patient hotel. Davies C Health Serv J; 1990 Sep; 100(5217):1316-7. PubMed ID: 10106106 [No Abstract] [Full Text] [Related]
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