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Pubmed for Handhelds

PUBMED FOR HANDHELDS

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  • Title: Teamwork boosts quality at Wallace.
    Author: Overman S.
    Journal: HRMAGAZINE; 1991 May; 36(5):30-4. PubMed ID: 10111496.
    Abstract:
    When the Wallace Co. ran into the oil-industry slump of the mid '80s, the company shifted gears to focus on long-term quality improvement. The increased emphasis on training and customer service won them the Baldrige Award in 1990.
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