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  • Title: Quality management: fad or future?
    Author: Ummel SL.
    Journal: Comput Healthc; 1991 Sep; 12(9):18-20, 22. PubMed ID: 10112899.
    Abstract:
    The number-one job of healthcare chief executive officer is to be the standard bearer for quality healthcare delivery, says the top man of the Chicago-based Lutheran General Health Care System, an extensive multicorporate health organization. As long as the CEO remains vigilant and personally responsible for quality at his or her institution, quality management cannot become just a passing fad.
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