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  • Title: Making continuous quality improvement a reality: innovation skills.
    Author: Murdock M.
    Journal: J Healthc Mater Manage; 1991 Oct; 9(9):68-70. PubMed ID: 10114076.
    Abstract:
    Creativity and innovation, according to Grudin, "lie near the heart of humanity." If CQI is to be the force that will transform healthcare organizations into more systems-conscious and customer-driven endeavors, creativity and innovation must be encouraged and practiced. Given that they have a responsibility to introduce new products and services to their organization, materiel management professionals are particularly well-suited to practice and encourage creativity and innovation.
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