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PUBMED FOR HANDHELDS

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  • Title: A quality cure for healthcare.
    Journal: Profiles Healthc Mark; 1993; (51):18-31. PubMed ID: 10123878.
    Abstract:
    It is the watchword of the '90s in every industry, including healthcare. PROFILES talked to three hospitals midway through their TQM/CQI efforts to find out how they got where they are and where they plan to go. They shared their mission statements, management expectations, quality newsletters, a clever "brag quotient," their problem-solving systems, flow charts, and a continuous improvement roadmap.
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