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  • Title: Ensuring quality in a pharmacy department.
    Author: Flagstad MS.
    Journal: Top Hosp Pharm Manage; 1990 Aug; 10(2):12-21. PubMed ID: 10128560.
    Abstract:
    An action plan for QA can guide a pharmacy department through reappraisal of existing QA activities and implementation of a QA plan that documents the activities of the department, focuses on the patient, and meets the requirements of reviewers external to the department. The involvement of line-level personnel along with a commitment from department managers must operate in conjunction with each other to sustain the effort. Documentation should be a byproduct of activities already performed. Survey readiness should improve and very little lead time should be required for an on-site visit.
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