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  • Title: Home care agencies & the physician customer: effective communication.
    Author: Sampson EM.
    Journal: Caring; 1994 Sep; 13(9):30-7. PubMed ID: 10136941.
    Abstract:
    As health care moves to the outpatient setting, home care providers are in a critical position to influence physician practice patterns. An effective communication plan that facilitates the exchange of information between the home care provider and its physician customers will bridge the customer service gap and strengthen the relationship between the physician and the provider.
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