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  • Title: Patient-focused care from a materials manager perspective.
    Author: Miller MA.
    Journal: J Healthc Resour Manag; 1995 Feb; 13(2):12-5. PubMed ID: 10142502.
    Abstract:
    In one year, Cedars-Sinai Medical Center (Los Angeles, CA) implemented patient-focused care on 32 nursing units. Through utilizing a continuous quality improvement (CQI) model of which patient-focused care was one operative, successful implementation was completed. The key concept was teamwork, and Materials Management Services proved to be a valuable member at all levels in the process whether at the oversight, design, or specialty task force level. Materials Management Services provided a consistent, efficient, streamlined service while following the guiding principles of patient-focused care: managed demand, redesigned work, and empowered employees.
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