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  • Title: The role of the human resources department in hospital reengineering.
    Author: Freed DH.
    Journal: Health Care Superv; 1996 Mar; 14(3):37-45. PubMed ID: 10154919.
    Abstract:
    The ¿people part¿ of reengineering is the most difficult to implement or even predict. In this context, active involvement by the Human Resources (HR) Department is a necessity, not an option, for the success of reengineering initiatives. Reengineering requires a changed environment and methods that HR must facilitate; creates extraordinary demands for leadership and communication, which HR is uniquely qualified to support; and represents an extraordinary opportunity for HR to reinvent its own processes and create a sustained competitive advantage for the organization. Exploiting these opportunities will require HR to proactively engage the organization.
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