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  • Title: From zero to teamwork: a manufacturing journey.
    Author: Williams MK.
    Journal: Hosp Mater Manage Q; 1996 Feb; 17(3):67-71. PubMed ID: 10154939.
    Abstract:
    This article is a case study of the implementation of employee-empowered problem-solving teams. Topics include how projects were selected, how project teams were trained, and how obstacles were overcome. Ths article concludes with 10 recommendations for organizations that would like to initiate team-based activities.
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