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  • Title: A priority queuing model to reduce waiting times in emergency care.
    Author: Siddharthan K, Jones WJ, Johnson JA.
    Journal: Int J Health Care Qual Assur; 1996; 9(5):10-6. PubMed ID: 10162117.
    Abstract:
    Investigates the increased waiting time costs imposed on society due to inappropriate use of the emergency department by patients, seeking non-emergency or primary care. Proposes a simple economic model to illustrate the effect of this misuse at a public or not-for-profit hospital. Provides evidence that non-emergency patients contribute to lengthy delays in the ER for all classes of patients. Proposes a priority queuing model to reduce average waiting times.
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