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  • Title: Ten strategies for creating successful managed care relationships.
    Author: Alexander K.
    Journal: Healthc Financ Manage; 1997 Jun; 51(6):48, 50. PubMed ID: 10167842.
    Abstract:
    Among the many customers providers serve are managed care organizations. The strategic relationships providers develop with these payers greatly influence the long-term success of both organizations. Providers can implement 10 strategies to improve their managed care relationships: focusing on contracting with selected managed care organizations, fostering positive relationships, coordinating contract participation, establishing communication links, educating providers about managed care, providing high-quality customer service; understanding operating costs, demonstrating value, maintaining flexibility, and pursuing alternative competitive relationships with caution. At the same time, managed care organizations can implement the same strategies to develop win/win relationships with providers.
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