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  • Title: Marking progress through data tracking.
    Author: Lloyd RC, Calcagno DE.
    Journal: Provider; 1997 Nov; 23(11):111-2, 114. PubMed ID: 10173666.
    Abstract:
    In July 1997, Provider ran an overview of the foundation for continuous quality improvement (CQI). The following CQI principles were discussed: listening to customers; focusing on the processes that produce outcomes for customers; and using data to make decisions. The July article covered the first two aspects of CQI. In this article, the third principle, using data to make decisions, will be explored in further detail.
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