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Pubmed for Handhelds

PUBMED FOR HANDHELDS

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  • Title: The telephone: your office shouldn't sound like your local plumbing supply.
    Author: Goldstein JM.
    Journal: Gen Dent; 1998; 46(5):504-6. PubMed ID: 10202497.
    Abstract:
    The manner of use of the telephone plays a significant role in the quality of care given to dental patients. Good telephone techniques, both in general and in responding to complaints, affect how a dentist is evaluated by his or her patients.
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