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  • Title: Employee voice and employee retention.
    Author: Spencer DG.
    Journal: Acad Manage J; 1986 Sep; 29(3):488-502. PubMed ID: 10278801.
    Abstract:
    This study investigates the relationship between the extent to which employees have opportunities to voice dissatisfaction and voluntary turnover in 111 short-term, general care hospitals. Results show that, whether or not a union is present, high numbers of mechanisms for employee voice are associated with high retention rates. Implications for theory and research as well as management practice are discussed.
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