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  • Title: Quality assurance feedback as a nursing management strategy.
    Author: Brannon D, Bucher JA.
    Journal: Hosp Health Serv Adm; 1989; 34(4):547-58. PubMed ID: 10304000.
    Abstract:
    Quality assurance and effective nurse management can be viewed as intersecting goals. Objective feedback derived from quality assurance data is a potentially powerful means of enhancing nurses' performance and job satisfaction. The use of automated information systems to provide such direct feedback offers the additional advantage of recognizing nurses as self-monitoring, self-correcting professionals. The need, opportunity, and challenge involved in meshing quality assurance with human resource management through computer-generated feedback are discussed in the context of the home health care setting.
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