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  • Title: The effective voice mail message.
    Author: Davidhizar R, Shearer R.
    Journal: Hosp Mater Manage Q; 2000 Nov; 22(2):45-9. PubMed ID: 11185838.
    Abstract:
    When used effectively, voice mail is an indispensable and powerful tool for the busy health services manager. On the other hand, misused or abused, voice mail can handicap the manager and cause frustration to all individuals involved in the communication interaction. By following guidelines for effective use of voice mail, the manager can maximize this important communication modality and enhance business finesse.
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