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  • Title: Medical direction and EMS.
    Author: Augustine JJ.
    Journal: Emerg Med Serv; 2001 May; 30(5):65-9. PubMed ID: 11373913.
    Abstract:
    Excellent training and operating protocols will improve patient care, and that is the ultimate goal of the EMS system. Online communication is a valuable enhancement to written protocols and requires excellent reporting skills on both ends of the conversation.
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