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  • Title: [Measure of nursing care results: user satisfaction].
    Author: Morin D.
    Journal: Rech Soins Infirm; 1999 Sep; (58):95-102. PubMed ID: 12038268.
    Abstract:
    In nursing, the evaluation of quality of care should rely on outcome indicators that are sensitive to patients. In this article, the concept of satisfaction is analysed and key aspects for its operationalisation are suggested.
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