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  • Title: Providing quality family planning and MCH services in the urban areas: the YKB experience.
    Journal: JOICFP Rev; 1986 Jun; (11):18-22. PubMed ID: 12340743.
    Abstract:
    In Indonesia, the provision of family planning services to the community for a fee through a privately operated clinic is a relatively new concept. The idea to charge patients for family planning services came up during several meetings sponsored by the National Family Planning Coordinating Board (NFPCB) in its effort to increase family planning acceptance in urban areas. NFPCB realized that while the village family planning program was very effective, the urban family planning program was lagging behind for several reasons: while its services were free, most government-run clinics were open only in the morning, making it inconvenient for working mothers to avail themselves of the services; government operated clinics were crowded; since the services were free, they were perceived to be not of good quality; and there was a limited range of contraceptives and drugs available in the government operated clinics. In 1980, the Yayasan Kusuma Buana (YKB), a private nonprofit health and family planning organization in Jakarta, was asked by the Badan Koordenasi Keluarga Berencana Nasional (BKKBN) to set up a semi-commercial, urban family planning clinic as a pilot project. The clinic was established in an area where most of the residents belonged to the lower middle income group. After almost 3 years, the clinic became self-reliant and was used by the YKB as a basis for expanding the project. Currently, there are 9 such clinics in Jakarta and YKB is helping 10 other Indonesian cities to set up their own clinics. This paper considers the main components of YKB's strategy for planning and managing the clinic and and provides an analysis of the YKB experience in operating a successful family planning and maternal and child health program in the urban areas. To become self-reliant and at the same time have a successful family planning and health program, clinics should have the following characteristics: integrated services; competent and attractive clinic personnel; a strategic location; longer clinic hours; and a reasonable fee structure. A variety of outreach activities have been found to be useful in generating communiting interest in the YKB clinics, including inviting mothers groups to hold their meetings on the clinic premises. Information/education/communication materials in the form of posters, leaflets, booklets, flipcharts, and magnetic boards are needed to support community outreach and promotional activities. Those who plan to undertake the creation of a private clinic should keep in mind the following points if success is to be realized: community outreach is critical; clinic services should be adapted to community needs; adequate staff training and support should be provided; services should be expanded; and ties with government organizations, medical organizations, and community groups should be established and maintained.
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