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  • Title: Strategic service-line planning. Building competitive advantage.
    Author: Greenspan E, Krentz SE, O'Neill MK.
    Journal: Healthc Financ Manage; 2003 Dec; 57(12):72-8. PubMed ID: 14686076.
    Abstract:
    Service-line planning requires a healthcare organization to develop a business plan for each of its service lines. Successful service-line planning requires top leadership support, a willingness to allocate resources, the development of support mechanisms, the active support and involvement of physicians, and management commitment and accountability during implementation.
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