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  • Title: Communicating with limited English proficiency (LEP) patients: question of health-care access.
    Author: Murphy S, Risk Management Division of ISMIE Mutual Insurance Company.
    Journal: J Med Pract Manage; 2004; 20(1):23-7. PubMed ID: 15500018.
    Abstract:
    In the United States, the ability to understand English plays an essential role in how well patients and health-care providers communicate. This article highlights the concerns of providers, differential health-care outcomes, and risk management concerns of providing health care in an increasingly diverse and polyglot population.
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