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  • Title: Patients' perceptions of nurse staffing, nursing care, adverse events, and overall satisfaction with the hospital experience.
    Author: Schmidt LA.
    Journal: Nurs Econ; 2004; 22(6):295-306, 291. PubMed ID: 15651587.
    Abstract:
    Noticeably absent in the discussions surrounding nurse staffing and adverse events is the patients' perspective, except for their satisfaction with various aspects of their hospitalization experience. The results of a study undertaken to test a theoretical model of patients' perceptions of nurse staffing, the nursing care they receive, self-reported adverse events, and overall satisfaction with the hospital experience are presented. Perception of nurse staffing only weakly predicted the number of adverse events reported by patients, but was a strong predictor of the perception of nursing care received, and the perception of nursing care received was the only significant predictor of overall satisfaction with the hospital experience.
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