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  • Title: Patient satisfaction with the prenatal care provider and the risk of cesarean delivery.
    Author: Cohen JR.
    Journal: Am J Obstet Gynecol; 2005 Jun; 192(6):2029-32; discussion 2032-4. PubMed ID: 15970886.
    Abstract:
    OBJECTIVES: This study was undertaken to assess the relationship between patient satisfaction with the prenatal care provider and a gravid woman's risk of cesarean delivery. STUDY DESIGN: Medical records of 586 consecutive deliveries in a single obstetrics department were reviewed. The delivery mode was correlated to the providers' overall patient satisfaction score as measured by an ongoing mail survey. Mann-Whitney U tests and 2-tailed t tests were used. RESULTS: On the basis of the prenatal provider, not the delivering physician, the cesarean section delivery rates fell into 3 groups: low rate, average rate, and high rate. There is a significant difference in both the cesarean delivery rate and the patient satisfaction survey scores between the prenatal providers in the high- and low-rate groups. CONCLUSION: Higher patient satisfaction scores is correlated with a lower cesarean delivery rate.
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