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  • Title: Team behavioral norms: a shared vision for a healthy patient care workplace.
    Author: Parsons ML, Clark P, Marshall M, Cornett PA.
    Journal: Crit Care Nurs Q; 2007; 30(3):213-8. PubMed ID: 17579304.
    Abstract:
    Leaders are bombarded with healthy workplace articles and advice. This article outlines a strategy for laying the foundation for healthy patient care workplaces at the pivotal unit level. This process facilitates the nursing unit staff to create and implement a shared vision for staff working relationships. Fourteen acute care hospital units, all participants in a healthy workplace intervention, were selected for this analysis because they chose team behavioral norms as a top priority to begin to implement their vision for a desired future for their units, a healthy workplace. These units developed specific team behavioral norms for their expectations of each other. The findings revealed 3 major norm themes and attributes: norms for effective communication, positive attitude, and accountability. Attributes of each norm are described to assist nurses to positively influence their core unit work culture.
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