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  • Title: Model for improvement - Part Two: Measurement and feedback for quality improvement efforts.
    Author: Randolph G, Esporas M, Provost L, Massie S, Bundy DG.
    Journal: Pediatr Clin North Am; 2009 Aug; 56(4):779-98. PubMed ID: 19660627.
    Abstract:
    Measurement and feedback are fundamental to quality improvement. There is a knowledge gap among health care professionals in knowing how to measure the impact of their quality improvement projects and how to use these data to improve care. This article presents a pragmatic approach to measurement and feedback for quality improvement efforts in local health care settings, such as hospitals or clinical practices. The authors include evidence-based strategies from health care and other industries, augmented with practical examples from the authors' collective years of experience designing measurement and feedback strategies.
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