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  • Title: "Why am I out of the loop?" attributions influence responses to information exclusion.
    Author: Jones EE, Kelly JR.
    Journal: Pers Soc Psychol Bull; 2010 Sep; 36(9):1186-201. PubMed ID: 20693383.
    Abstract:
    Studies show the importance of information sharing in decision making. However, information sharing also affects intrapersonal perceptions and group dynamics. Three experiments demonstrated that out-of-the-loop individuals experienced thwarted needs (e.g., belonging) and decreased trust and liking of group members. Experiment 1 showed these deleterious effects only occurred when information exclusion appeared intentional. Experiment 2 established that constructive motives could mitigate negative effects of intentional information exclusion. Experiment 3 showed that unintentional information exclusion deflated participants only when perceived as preventable. These experiments also provided evidence for a mediating process. Information exclusion, particularly when ill intentioned or preventable, signals poor group standing, leading to deleterious psychological effects.
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