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  • Title: Walking a tightrope: case management services and outpatient commitment.
    Author: Sullivan WP, Carpenter J, Floyd DF.
    Journal: J Soc Work Disabil Rehabil; 2014; 13(4):350-63. PubMed ID: 25222837.
    Abstract:
    Effective case managers in community mental health are successful at forging a working alliance with recipients. This article explores one key aspect of case management practice, serving involuntary clients, specifically those on outpatient commitment orders. In 19 intensive interviews, a subset of a larger study, case managers shared their perceptions of the utility of outpatient commitment with a focus on how such orders impacted the professional relationship. We argue that the use of advance psychiatric directives and shared decision-making processes can reduce the need for coercive practice.
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