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  • Title: Job demands and perceived distance in leader-follower relationships: A study on emotional exhaustion among nurses.
    Author: Garzaro G, Gatti P, Caputo A, Musso F, Clari M, Dimonte V, Cortese CG, Pira E.
    Journal: Appl Nurs Res; 2021 Oct; 61():151455. PubMed ID: 34544566.
    Abstract:
    BACKGROUND: Emotional exhaustion is the most important component of burnout syndrome, which is a threat to nurses' psychological well-being. OBJECTIVES: The study investigated the impact of job demands - workload, cognitive demands, emotional demands, role conflict - and perceived leader-follower interaction frequency on emotional exhaustion among nurses. METHODS: This study was conducted at three hospitals in northern Italy through an anonymous self-report questionnaire administered to 560 nurses. Multiple hierarchical regression was performed. RESULTS: Workload and role conflict were positively related to emotional exhaustion, whereas cognitive demands and perceived leader-follower interaction frequency were negatively related. Emotional demands displayed a non-significant relationship with emotional exhaustion. Further analyses were performed to comment on the unexpected outcome of cognitive demands. A critical role of the perception of "distance" in leader-follower relationships on burnout was found. CONCLUSIONS: This study provides novel insights into the relationship between job demands and burnout, and much needed empirical evidence on leader-follower relationships among nurses, pointing to the important role played by leader distance in nurses' well-being at work. Findings highlight the importance of training head nurses in managing their working relationship distance from their followers in order to help them soothing emotional exhaustion.
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