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  • Title: A framework for assessing performance problems.
    Author: Meyer AL.
    Journal: J Nurs Adm; 1984 May; 14(5):40-3. PubMed ID: 6562171.
    Abstract:
    How do we as managers address problems of nonperformance ? Robert Mager and Peter Pipe provide a framework for identifying the real problem, deciding whether or not there is a skill deficiency, and whether performance is punishing or whether nonperformance is rewarding. If performance really matters, are there obstacles to performing? This framework helps us to analyze performance deficiencies systematically and to move toward an appropriate solution.
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