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  • Title: System cuts red tape for patients from admission to discharge.
    Author: Testolin K, Byers M.
    Journal: Hospitals; 1978 Sep 01; 52(17):107-8, 110. PubMed ID: 669647.
    Abstract:
    One hospital's personalized admitting system is staffed by business representatives who perform a variety of liaison activities to ease patients' nonmedical experience in the hospital. For example, they expedite admissions, discharges, and transfers; make bed assignments; arrange patient transportation; supervise room cleaning on their units; verify patients' insurance coverage; provide financial counseling; and collect payment on bills.
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