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  • Title: Managing diversity in hospitals.
    Author: Schwartz RH, Sullivan DB.
    Journal: Health Care Manage Rev; 1993; 18(2):51-6. PubMed ID: 8320106.
    Abstract:
    Hospital work force diversity, although potentially a source of creativity and improved problem solving, is often a source of political strife and the mistreatment of people based on their identification with one or another of the diverse groups that are employed in hospitals. Factors linked to these phenomena are discussed and are the basis for suggestions about how administrators can deal with the organizational pathologies that are often associated with unmanaged work force diversity.
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