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PUBMED FOR HANDHELDS

Journal Abstract Search


187 related items for PubMed ID: 10133368

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  • 3. Toward effective customer-supplier relationships.
    Conway BA.
    Qual Manag Health Care; 1993; 1(3):49-53. PubMed ID: 10130526
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  • 6. Health care from the perspective of a patient: theories for improvement.
    Hacquebord H.
    Qual Manag Health Care; 1994; 2(2):68-75. PubMed ID: 10133369
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  • 7. Nothing is so good it can't be made better.
    Tomas S.
    Hosp Mater Manage Q; 1996 Nov; 18(2):48-57. PubMed ID: 10162364
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  • 10. Strategic quality planning.
    Rakich JS.
    Hosp Top; 2000 Nov; 78(2):5-11. PubMed ID: 11184680
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  • 12. Techniques for managing quality.
    Plsek PE.
    Hosp Health Serv Adm; 1995 Nov; 40(1):50-79. PubMed ID: 10140875
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  • 13. Beyond utilization control: managing care with customers.
    Morath J.
    Manag Care Q; 1998 Nov; 6(3):40-52. PubMed ID: 10182531
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  • 16. The development of a customer excellence master plan.
    Lafferty WJ.
    J Healthc Manag; 2003 Nov; 48(1):62-70. PubMed ID: 12592869
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  • 17. Total quality management in health care.
    McDonald SC.
    J Can Diet Assoc; 1994 Nov; 55(1):12-4. PubMed ID: 10133741
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  • 20. Customer service: the key to remaining competitive in managed care.
    Howard JE.
    Manag Care Q; 2000 Nov; 8(2):22-8. PubMed ID: 11010388
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