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PUBMED FOR HANDHELDS

Journal Abstract Search


180 related items for PubMed ID: 10168118

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  • 2. Improving patient satisfaction through unit-based team case management.
    Finch GL, Linderbery J.
    Continuum; 1999; 19(2):12-6. PubMed ID: 10537659
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  • 7. Using SERVQUAL and Kano research techniques in a patient service quality survey.
    Christoglou K, Vassiliadis C, Sigalas I.
    World Hosp Health Serv; 2006; 42(2):21-6. PubMed ID: 16900795
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  • 10. Surviving the prospective payment system: potential problems and solutions to ensure quality of care.
    Mistry PR, Litaker DG.
    Am J Manag Care; 2000 Dec; 6(12):1305-11. PubMed ID: 11151808
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  • 12. Long-term change requires reengineering of hospital processes.
    Duffy RL.
    Health Manage Q; 1994 Dec; 16(3):18-20. PubMed ID: 10137910
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  • 15. Measuring patient satisfaction.
    Hosp Food Nutr Focus; 1995 Mar; 11(7):7-8, suppl 2p. following 3. PubMed ID: 10140473
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  • 18. Are patient-satisfaction surveys fair to doctors?
    Rice B.
    Med Econ; 1996 Dec 09; 73(23):55-6, 59-60, 62 passim. PubMed ID: 10162659
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  • 19. Affective responses towards service providers: implications for service encounter satisfaction.
    Jayanti R.
    Health Mark Q; 1996 Dec 09; 14(1):49-65. PubMed ID: 10163025
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  • 20. New tools to measure patient satisfaction.
    Goehring KS.
    Healthc Exec; 2001 Dec 09; 16(5):71. PubMed ID: 11603348
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