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Journal Abstract Search

1001 related items for PubMed ID: 10182931

  • 1. Emergency department patient satisfaction: customer service training improves patient satisfaction and ratings of physician and nurse skill.
    Mayer TA, Cates RJ, Mastorovich MJ, Royalty DL.
    J Healthc Manag; 1998; 43(5):427-40; discussion 441-2. PubMed ID: 10182931
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  • 2. Customer service training boosts survey ratings.
    Hosp Peer Rev; 1999 Sep; 24(9):139-41. PubMed ID: 10558181
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  • 3. ED staff and clinicians learn essential human relations skills.
    Health Care Cost Reengineering Rep; 1999 Jan; 4(1):9-13, 1. PubMed ID: 10345819
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  • 4. Regional impact of Hurricane Isabel on emergency departments in coastal southeastern Virginia.
    Smith CM, Graffeo CS.
    Acad Emerg Med; 2005 Dec; 12(12):1201-5. PubMed ID: 16293892
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  • 13. A reengineering success story: process improvement in emergency department x-ray cycle time, leading to breakthrough performance in the ED ambulatory care (Fast Track) process.
    Espinosa JA, Treiber PM, Kosnik L.
    Ambul Outreach; 1997 Dec; ():24-7. PubMed ID: 10346588
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  • 17. Pediatric patient safety in emergency departments: unit characteristics and staff perceptions.
    Shaw KN, Ruddy RM, Olsen CS, Lillis KA, Mahajan PV, Dean JM, Chamberlain JM, Pediatric Emergency Care Applied Research Network.
    Pediatrics; 2009 Aug; 124(2):485-93. PubMed ID: 19651575
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  • 19. Patients' complaints in a hospital emergency department in Singapore.
    Wong LL, Ooi SB, Goh LG.
    Singapore Med J; 2007 Nov; 48(11):990-5. PubMed ID: 17975687
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  • 20. National Hospital Ambulatory Medical Care Survey: 2001 emergency department summary.
    McCaig LF, Burt CW.
    Adv Data; 2003 Jun 04; (335):1-29. PubMed ID: 12822264
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