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Journal Abstract Search
808 related items for PubMed ID: 11010388
1. Customer service: the key to remaining competitive in managed care. Howard JE. Manag Care Q; 2000; 8(2):22-8. PubMed ID: 11010388 [Abstract] [Full Text] [Related]
2. Hospital customer service in a changing healthcare world: does it matter? Howard J. J Healthc Manag; 1999; 44(4):312-25. PubMed ID: 10539203 [Abstract] [Full Text] [Related]
3. Ten strategies for creating successful managed care relationships. Alexander K. Healthc Financ Manage; 1997 Jun; 51(6):48, 50. PubMed ID: 10167842 [Abstract] [Full Text] [Related]
4. Improving managed care value through customer service. Tomczyk DJ. Healthc Financ Manage; 2002 Jun; 56(6):38-42. PubMed ID: 12061047 [Abstract] [Full Text] [Related]
5. Customer service: the new battlefield for market share. Zimmerman D, Zimmerman P, Lund C. Healthc Financ Manage; 1997 Oct; 51(10):51-3. PubMed ID: 10173963 [Abstract] [Full Text] [Related]
11. Balanced scorecard as a framework for driving performance in managed care organizations. Sahney VK. Manag Care Q; 1998 May; 6(2):1-8. PubMed ID: 10181702 [Abstract] [Full Text] [Related]
15. Major purchasers view customer service. Darling H, Kerr V, Lynn D. Manag Care Q; 1998 May; 6(3):17-21. PubMed ID: 10182528 [Abstract] [Full Text] [Related]
16. Emergency medicine in a managed care environment. Augustine J, Dietrich AM. Manag Care Interface; 1998 Feb; 11(2):58-62, 67. PubMed ID: 10177838 [Abstract] [Full Text] [Related]