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2. Differences in the structure of CAHPS measures among the medicare fee-for-service, medicare managed care, and privately insured populations. Bender RH, Garfinkel SA. Health Serv Res; 2001 Jul; 36(3):489-508. PubMed ID: 11482586 [Abstract] [Full Text] [Related]
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11. Member satisfaction in a staff-model health maintenance organization. Hiramatsu S. Am J Hosp Pharm; 1990 Oct 13; 47(10):2270-3. PubMed ID: 2248268 [Abstract] [Full Text] [Related]
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