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PUBMED FOR HANDHELDS

Journal Abstract Search


201 related items for PubMed ID: 14535120

  • 1. Calling for automation. Pediatric call center at a Missouri children's hospital sees lower call times and higher productivity from a fully automated system.
    Bruns J.
    Health Manag Technol; 2003 Oct; 24(10):22, 25-7. PubMed ID: 14535120
    [No Abstract] [Full Text] [Related]

  • 2. The host hospital 24-hour underreferral rate: an automated measure of call-center safety.
    Hirsh DA, Simon HK, Massey R, Thornton L, Simon JE.
    Pediatrics; 2007 Jun; 119(6):1139-44. PubMed ID: 17545381
    [Abstract] [Full Text] [Related]

  • 3. Call center triage. Advanced software plus capable nurses offer late-night answers and comfort.
    Jossi F.
    Healthc Inform; 2004 Mar; 21(3):39-40. PubMed ID: 15040051
    [No Abstract] [Full Text] [Related]

  • 4. Call center strategies for tomorrow.
    Manus F.
    Health Manag Technol; 2000 Sep; 21(9):32. PubMed ID: 11187254
    [No Abstract] [Full Text] [Related]

  • 5. Delivery of pediatric after-hours care by call centers: a multicenter study of parental perceptions and compliance.
    Kempe A, Luberti AA, Hertz AR, Sherman HB, Amin D, Dempsey C, Chandramouli V, MacKenzie T, Hegarty TW.
    Pediatrics; 2001 Dec; 108(6):E111. PubMed ID: 11731638
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  • 7. After-hours paediatric telephone triage and advice: the Neuchâtel experience.
    Bolli S, Melle GV, Laubscher B.
    Eur J Pediatr; 2005 Sep; 164(9):568-72. PubMed ID: 15906091
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  • 11. Cedars-Sinai's new call center improves physician referrals, customer service efficiency.
    Perform Improv Advis; 2006 Jul; 10(7):78-82, 73. PubMed ID: 16933541
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  • 13. How to establish a medical call center.
    Gilman R.
    Health Manag Technol; 2000 Sep; 21(9):37. PubMed ID: 11187255
    [No Abstract] [Full Text] [Related]

  • 14. Outsourcing your call center.
    Spiegelman P.
    Health Manag Technol; 2000 Sep; 21(9):38. PubMed ID: 11187256
    [No Abstract] [Full Text] [Related]

  • 15. The medical call center. A strategic marketing resource for the future.
    Stier RD.
    Mark Health Serv; 1999 Sep; 19(2):25-8. PubMed ID: 10557751
    [No Abstract] [Full Text] [Related]

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  • 19. Nursing telephone triage and its influence on parents' choice of care for febrile children.
    Light PA, Hupcey JE, Clark MB.
    J Pediatr Nurs; 2005 Dec; 20(6):424-9. PubMed ID: 16298283
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