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Pubmed for Handhelds

PUBMED FOR HANDHELDS

Journal Abstract Search

166 related items for PubMed ID: 17638495

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  • 2. Must "service with a smile" be stressful? The moderating role of personal control for American and French employees.
    Grandey AA, Fisk GM, Steiner DD.
    J Appl Psychol; 2005 Sep; 90(5):893-904. PubMed ID: 16162062
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  • 4. Service with a smile: do emotional intelligence, gender, and autonomy moderate the emotional labor process?
    Johnson HA, Spector PE.
    J Occup Health Psychol; 2007 Oct; 12(4):319-33. PubMed ID: 17953492
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  • 6. Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses.
    Diefendorff JM, Erickson RJ, Grandey AA, Dahling JJ.
    J Occup Health Psychol; 2011 Apr; 16(2):170-86. PubMed ID: 21244168
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  • 7. Emotional display rules and emotional labor: the moderating role of commitment.
    Gosserand RH, Diefendorff JM.
    J Appl Psychol; 2005 Nov; 90(6):1256-64. PubMed ID: 16316278
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  • 8. Contextualizing emotional exhaustion and positive emotional display: the signaling effects of supervisors' emotional exhaustion and service climate.
    Lam CK, Huang X, Janssen O.
    J Appl Psychol; 2010 Mar; 95(2):368-76. PubMed ID: 20230076
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  • 9. Service without a smile: comparing the consequences of neutral and positive display rules.
    Trougakos JP, Jackson CL, Beal DJ.
    J Appl Psychol; 2011 Mar; 96(2):350-62. PubMed ID: 21171731
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  • 11. Wellbeing: causes and consequences of emotion regulation in work settings.
    Zammuner VL, Galli C.
    Int Rev Psychiatry; 2005 Oct; 17(5):355-64. PubMed ID: 16194815
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  • 13. Willing and able to fake emotions: a closer examination of the link between emotional dissonance and employee well-being.
    Pugh SD, Groth M, Hennig-Thurau T.
    J Appl Psychol; 2011 Mar; 96(2):377-90. PubMed ID: 21058805
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  • 14. Daily suppression of discrete emotions during the work of police service workers and criminal investigation officers.
    van Gelderen BR, Bakker AB, Konijn EA, Demerouti E.
    Anxiety Stress Coping; 2011 Oct; 24(5):515-37. PubMed ID: 21409652
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  • 15. When customers lash out: the effects of customer interactional injustice on emotional labor and the mediating role of discrete emotions.
    Rupp DE, Spencer S.
    J Appl Psychol; 2006 Jul; 91(4):971-8. PubMed ID: 16834520
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  • 16. Personally committed to emotional labor: Surface acting, emotional exhaustion and performance among service employees with a strong need to belong.
    Yagil D, Medler-Liraz H.
    J Occup Health Psychol; 2017 Oct; 22(4):481-491. PubMed ID: 27643607
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  • 19. The understanding and self-reported use of emotional display rules in children with autism spectrum disorders.
    Begeer S, Banerjee R, Rieffe C, Terwogt MM, Potharst E, Stegge H, Koot HM.
    Cogn Emot; 2011 Aug; 25(5):947-56. PubMed ID: 21824032
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