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2. Malpractice claims regarding calls to Swedish telephone advice nursing: what went wrong and why? Ernesäter A, Winblad U, Engström M, Holmström IK. J Telemed Telecare; 2012 Oct; 18(7):379-83. PubMed ID: 22923361 [Abstract] [Full Text] [Related]
3. Triage and patient satisfaction among callers in Swedish computer-supported telephone advice nursing. Rahmqvist M, Ernesäter A, Holmström I. J Telemed Telecare; 2011 Oct; 17(7):397-402. PubMed ID: 21983224 [Abstract] [Full Text] [Related]
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5. A comparison of calls subjected to a malpractice claim versus 'normal calls' within the Swedish healthcare direct: a case-control study. Ernesäter A, Engström M, Winblad U, Holmström IK. BMJ Open; 2014 Oct 03; 4(10):e005961. PubMed ID: 25280808 [Abstract] [Full Text] [Related]
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