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Journal Abstract Search
474 related items for PubMed ID: 21058805
1. Willing and able to fake emotions: a closer examination of the link between emotional dissonance and employee well-being. Pugh SD, Groth M, Hennig-Thurau T. J Appl Psychol; 2011 Mar; 96(2):377-90. PubMed ID: 21058805 [Abstract] [Full Text] [Related]
4. Service with a smile: do emotional intelligence, gender, and autonomy moderate the emotional labor process? Johnson HA, Spector PE. J Occup Health Psychol; 2007 Oct; 12(4):319-33. PubMed ID: 17953492 [Abstract] [Full Text] [Related]
5. Reducing the negative effects of emotion work in service occupations: emotional competence as a psychological resource. Giardini A, Frese M. J Occup Health Psychol; 2006 Jan; 11(1):63-75. PubMed ID: 16551175 [Abstract] [Full Text] [Related]
6. The moderating role of cognitive control deficits in the link from emotional dissonance to burnout symptoms and absenteeism. Diestel S, Schmidt KH. J Occup Health Psychol; 2011 Jul; 16(3):313-30. PubMed ID: 21728438 [Abstract] [Full Text] [Related]
8. On the costs and benefits of emotional labor: a meta-analysis of three decades of research. Hülsheger UR, Schewe AF. J Occup Health Psychol; 2011 Jul; 16(3):361-89. PubMed ID: 21728441 [Abstract] [Full Text] [Related]
16. Is fun for everyone? Personality differences in healthcare providers' attitudes toward fun. Karl KA, Peluchette JV, Harland L. J Health Hum Serv Adm; 2007 Jul; 29(4):409-47. PubMed ID: 17571467 [Abstract] [Full Text] [Related]
17. Transforming service employees and climate: a multilevel, multisource examination of transformational leadership in building long-term service relationships. Liao H, Chuang A. J Appl Psychol; 2007 Jul; 92(4):1006-19. PubMed ID: 17638461 [Abstract] [Full Text] [Related]