These tools will no longer be maintained as of December 31, 2024. Archived website can be found here. PubMed4Hh GitHub repository can be found here. Contact NLM Customer Service if you have questions.
3. Addressing patient complaints and perceptions through communication. Udey DK. J Mass Dent Soc; 2015; 63(4):6. PubMed ID: 25872279 [No Abstract] [Full Text] [Related]
4. If you can't say something nice.. Messina MJ. J Mass Dent Soc; 2010; 59(2):60. PubMed ID: 20806708 [No Abstract] [Full Text] [Related]
5. Doctor, it's not what you say--it's how you say it. Bailenson G, Bailenson L. Dent Surv; 1968 Sep; 44(9):45-6. PubMed ID: 5244852 [No Abstract] [Full Text] [Related]
6. When the dentist and patient don't agree. Galler J. N Y State Dent J; 2014 Apr; 80(3):15-6. PubMed ID: 24933766 [No Abstract] [Full Text] [Related]
15. How to respond to dissatisfied patients. Levin RP. J Am Dent Assoc; 2011 Dec 28; 142(12):1396-7. PubMed ID: 22130443 [No Abstract] [Full Text] [Related]
18. Timing is everything. Foster M. J Ir Dent Assoc; 2015 Dec 28; 61(3):134. PubMed ID: 26285564 [No Abstract] [Full Text] [Related]
19. Dental advice on the telephone. What do you do when you say "hello". Rozovsky LE. Oral Health; 1989 Jun 28; 79(6):43-4. PubMed ID: 2640309 [No Abstract] [Full Text] [Related]