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Journal Abstract Search

135 related items for PubMed ID: 2910810

  • 1. Customer perception counts in quality assurance.
    Louden TL.
    Hospitals; 1989 Jan 20; 63(2):84. PubMed ID: 2910810
    [No Abstract] [Full Text] [Related]

  • 2. Integrating patient satisfaction into your QA/RM program--or, pleased patients seldom sue.
    Marker J.
    J Qual Assur; 1989 Jan 20; 10(5):8-10, 39. PubMed ID: 10291441
    [No Abstract] [Full Text] [Related]

  • 3. Quality improvement programs can boost a hospital's image, bottom line.
    Moore RE.
    Patient Acc; 1990 Dec 20; 13(12):2, 5. PubMed ID: 10112653
    [Abstract] [Full Text] [Related]

  • 4. Making a difference for patients and hospitals begins with understanding customer-service terms, strategies.
    Hosp Patient Relat Rep; 1991 Mar 20; 6(3):6. PubMed ID: 10109741
    [No Abstract] [Full Text] [Related]

  • 5. Improving customer satisfaction and quality: hospitals recognized by J.D. power and associates share insights on meeting patient and employee needs.
    Qual Lett Healthc Lead; 2003 Aug 20; 15(8):2-11, 1. PubMed ID: 12961834
    [Abstract] [Full Text] [Related]

  • 6. Customer relations efforts are priority concerns.
    Zaccarelli HE.
    J Healthc Mater Manage; 1989 Aug 20; 7(4):84. PubMed ID: 10293364
    [No Abstract] [Full Text] [Related]

  • 7. Customer service: the key to remaining competitive in managed care.
    Howard JE.
    Manag Care Q; 2000 Aug 20; 8(2):22-8. PubMed ID: 11010388
    [Abstract] [Full Text] [Related]

  • 8. Customer service contributes to hospital revenues.
    Hosp Guest Relations Rep; 1988 Oct 20; 3(10):1-2. PubMed ID: 10290124
    [Abstract] [Full Text] [Related]

  • 9. Customer focus. The competitive edge.
    Rosenthal JS.
    Adm Radiol; 1989 Jun 20; 8(6):34-5. PubMed ID: 10293783
    [No Abstract] [Full Text] [Related]

  • 10. The next generation of health care quality.
    Melum MM, Sinioris M.
    Hospitals; 1989 Feb 05; 63(3):80. PubMed ID: 2912868
    [No Abstract] [Full Text] [Related]

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  • 13. The new marketing.
    Beckham JD.
    Healthc Forum J; 1991 Feb 05; 34(5):48-52. PubMed ID: 10114024
    [No Abstract] [Full Text] [Related]

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  • 16. Complaints.
    Gunderman RB.
    J Am Coll Radiol; 2004 Sep 05; 1(9):630-1. PubMed ID: 17411671
    [No Abstract] [Full Text] [Related]

  • 17. Techniques for understanding the customer.
    King B.
    Qual Manag Health Care; 1994 Sep 05; 2(2):61-7. PubMed ID: 10133368
    [Abstract] [Full Text] [Related]

  • 18. CEO of a surgical hospital development and management company committed to customer service.
    Pierrot AH.
    Health Forum J; 2001 Sep 05; 44(1):6. PubMed ID: 11225562
    [No Abstract] [Full Text] [Related]

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  • 20. Customer obsession drives Mercy marketer.
    Droste T.
    Hospitals; 1989 Jun 20; 63(12):58-9. PubMed ID: 2731921
    [No Abstract] [Full Text] [Related]

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