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2. Customer service: the key to remaining competitive in managed care. Howard JE. Manag Care Q; 2000; 8(2):22-8. PubMed ID: 11010388 [Abstract] [Full Text] [Related]
4. What do employers mean by "value?" Part I: How do purchasers think? Galvin RS. Integr Healthc Rep; 1998 Sep; ():5-12. PubMed ID: 10185756 [No Abstract] [Full Text] [Related]
15. Impact of managed care on quality of healthcare: theory and evidence. Cangialose CB, Cary SJ, Hoffman LH, Ballard DJ. Am J Manag Care; 1997 Aug 18; 3(8):1153-70. PubMed ID: 10170299 [Abstract] [Full Text] [Related]
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